General Information

Please review this Terms of Use (“Terms” or “Agreement”) thoroughly prior to commencing use of Our MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform (“Platform”) and/or Services.
This Agreement outlines the terms and conditions applicable to utilizing Our Platform and/or Services as a User, while clarifying Your duties toward Us alongside Our commitments to You, encompassing other vital details.
By accessing or visiting Our Website:
You confirm and accept that You have reviewed and embraced every term and condition detailed herein, subject to periodic updates;
You confirm and accept that You become legally obligated under these Terms; and
You confirm having reviewed and comprehended the current iteration of Our Additional Documents.
This Agreement counts as accepted by You under these prerequisites:
You have examined the provisions of this Agreement including all its core and inseparable components (incorporating any modifications and/or revisions);
You have indicated the necessary confirmation in the designated area beneath the caption “I accept the terms of the User Agreement”;
You have selected the “Continue” button, signifying Your comprehension and agreement with this Agreement’s provisions.
Through visiting Our Website and/or employing Our Platform and/or Services, You consent to legal binding by these Terms (encompassing referenced Additional Documents). Should You disagree with the foregoing, kindly abstain from utilizing Our Platform and/or Services.
Should You possess further remarks and/or inquiries concerning this Agreement, kindly reach Us at: [ваш email поддержки]. You affirm and consent that Your input may serve to refine and/or adjust Our Website and Services absent any restrictions or compensation duties, while You assign to Us comprehensive IP rights over Your feedback and recommendations, boundless in duration and scope.
These Terms leave unchanged the stipulations or provisions of any separate agreements You maintain with Us concerning products, services, or related matters. We urge You to periodically examine the Terms to confirm grasp of the stipulations governing Your entry to and utilization of the Service(s).
You bear full accountability for comprehending and adhering to all pertinent laws, regulations, and rules within Your particular jurisdiction linked to employing any or all Our services, products, and materials.
Kindly note that Virtual Assets’ value can fluctuate dramatically upward or downward. Substantial risks accompany purchasing, vending, exchanging, and/or retaining Virtual Assets. Kindly assess meticulously if participation suits You. If affirmative, engage with the Platform prudently.

Definitions

Terms used in these Terms of Use shall be interpreted according to the definitions outlined below:
Additional Documents means Our Privacy Policy, AML/KYC Policy, Refund Policy, together with all other documents listed on Our Website and relevant to Our Users. Additional Documents form mandatory, binding, and essential components of these Terms.
Business Day means any day except Saturday, Sunday, or public holidays in the Polish Republic when banks in the Polish Republic conduct normal operations.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA means MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA [укажите юр.форму, напр. s.r.o., Ltd.], i.e. a company duly registered and established under the laws of [страна регистрации] with the business registration number [номер компании]: [ваш идентификатор], having its registered office at: [адрес компании]. MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA holds a trade license (authorisation) for delivering services connected to virtual assets.
Personal Data (Personal Information) means any details pertaining to an identified or identifiable individual; an identifiable natural person is someone who can be pinpointed, directly or indirectly, especially via an identifier like a name, ID number, location data, online identifier, or various factors tied to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
Intellectual Property means patents, utility models, invention rights, copyright including related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and rights to sue for passing off or unfair competition, design rights, computer software rights, database rights, rights to use and safeguard confidential information (including know-how and trade secrets), and every other intellectual property right, whether registered or not, encompassing applications, renewals, extensions, priority claims, and equivalent protections existing now or later worldwide. Intellectual Property Rights encompass, without limitation, any marks.
Fees/Commissions mean the charges/commissions, where applicable, that We levy on You for accessing Our MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform as a User, with specifics detailed on Our Website.
Fiat Currency means currency recognized as legal tender under prevailing laws.
Merchant means a natural or legal entity offering products, services, and/or artworks for sale commercially and accepting payments in Virtual Assets via the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform.
Services means any or all of these offerings that MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA extends to its Users:
Fiat-to-crypto asset exchange service;
Crypto asset custodial wallet service;
Crypto asset transfer service;
Services detailed in clause 3.9 of these Terms.
User means You, i.e. any individual or entity utilizing Our Platform and/or Services or having accepted this Agreement’s terms and conditions.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform (“Platform”) means a software program featuring user interfaces accessible via the Website or otherwise, owned, managed, supported, and advanced by Us, designed to handle and process Virtual Asset payments.
Custodial storage means transferring the User Account’s Private Key to a third party for safekeeping and transaction creation rights.
Private Key means a distinct string of numbers and/or letters essential for starting a Blockchain Transaction, known solely to the Wallet’s rightful owner.
Public Key means a unique string of numbers and/or letters on the Blockchain distinguishing network participants.
Website means any webpage, including but not limited to [ваш URL сайта], where We enable Your use of the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform.
Blockchain means distributed ledger technology holding a database of sequential blocks with traits enabling Users to execute digital transactions.
Wallet means a cryptographic storage tool (software) granting access to one or more User Accounts, facilitating operations, sending, receiving, and holding cryptocurrency (Virtual Assets) by linking a Public Key and Private Key. The Wallet doesn’t hold Virtual Assets directly; it interfaces with the blockchain for functions like displaying Account data, crafting transactions, or querying Blockchain info.
Account means a pair of Private and Public Keys holding a digital value representation and/or contractual rights (“Virtual Assets”).
Virtual Asset (also “Cryptocurrency”, “Virtual currency”, “Digital currency”) means a cryptographically protected digital value or contractual right leveraging distributed ledger technology (Blockchain), transferable, storable, and viewable electronically.
User Authorisation means the User’s execution of specific steps to verify the registered User for subsequent Wallet functionality access.
Masculine or feminine gender usage throughout these Terms is interchangeable. Singular denotes plural and vice versa where context allows.
Any male or female pronouns (“he,” “she,” “him,” “her,” or equivalents) bear no interpretive weight, used purely for convenience.

Introductory Provisions

This Agreement constitutes an electronic and legally enforceable contract between You (“You” or “User”) and MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA (“We”, “Us”, “Our”, “MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA”, as applicable), concerning Your utilization of Our mobile application, Platform, Services, and/or associated application programming interfaces (API).
For purposes of this Agreement, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA [укажите юр.форму] delivers the Services outlined herein.
The features accessible to You as a User on the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform appear detailed on Our Website and/or Platform.
You hereby recognize and accept that no statements from MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA within this document amount to an offer or invitation to purchase/sell investments, loans, securities, partnership stakes, commodities, or any other financial products.
You hereby recognize and accept that We handle no Virtual Assets deemed or potentially viewed as securities.
To eliminate doubt, We offer no financial investment services. Any data, service, or product on Our Platform does not qualify as investment guidance and shall not receive interpretation, treatment, or construction as such.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA delivers no financial payment services whatsoever and holds no status as a payment institution. We enable all fiat operations solely through partnerships with licensed electronic money entities, dedicated financial organizations, and/or payment processors, under tailored agreements.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA extends no express or implied representations or guarantees, except as mandated by law, on the suitability of any investments.
You hereby recognize and accept that the Wallet supplied by MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA under this Agreement enables Users to access these services:
Account/Wallet info access, permitting balance checks via the public Account/Wallet section;
Transaction creation, enabling Blockchain transactions using the Account/Wallet’s Private Key on User’s behalf;
Virtual Assets receipt, allowing inflows to public addresses from fellow Users;
Virtual Assets operations, permitting crypto transfers from or to User’s Account/Wallet;
Payment acceptance via Virtual Assets, enabling listing in catalogs of projects taking Virtual Assets for goods/services.

Provision of Services

The delivery of Services outlined in these Terms entails gathering and retaining specific data (information) essential for safeguarding Your Virtual Assets.
Once We obtain the mentioned information (data), We strive to protect its safekeeping via diverse physical and digital protections, encompassing but not restricted to data encryption, identity verification processes, and securing communications through industry-standard protocols.
Despite the safeguards noted here, We cannot entirely assure against data (information) access, exposure, modification, and/or removal stemming from incidents such as, but not limited to, hardware/software malfunctions and/or unauthorized access.
You hereby confirm and recognize that information You supply to Us travels exclusively at Your risk, while We implement all required actions per Our Privacy Policy and governing laws.
To utilize the Wallet, You must complete the User Authorisation process, granting access to a custodial Account or multiple Accounts thereafter. Each login attempt prompts Us to validate Your identifier control by dispatching a password for entry in the designated field.
You gain entry to custodial Accounts or several Accounts specifically for these aims, among others:
Examining Account/Wallet balances;
Acquiring Virtual Assets;
Dispatching Virtual Assets;
Acquiring Virtual Assets with fiat currency through a payment card bearing Your name.
Each custodial Account aligns with a particular cryptocurrency name and corresponding Blockchain.
You must maintain Your ID data confidential and protected, preventing storage methods enabling third-party access or impersonation. Granting identifier control to permitted individuals for wallet access renders You accountable for any Virtual Assets misuse by them.
Users may authorize via multiple identifiers, yielding distinct custodial Accounts lacking interconnections, and We cannot re-authorize if identifier control lapses.
A distinct transaction identifier attaches to every operation. This serves as receipt or confirmation, to reference amid disputes, mistakes, and/or queries concerning the transaction.
Users hold rights to seek cancellations or refunds aligned with our Refund policy. Full particulars reside in our Refund Policy: [ваш URL refund-policy]. The Refund Policy ranks as binding, obligatory, and inseparable from these Terms.
Note: We levy fees/commissions for Platform services. Initiating transactions affirms Your recognition and acceptance of:
Purchasing, transferring, and/or obtaining cryptocurrency, prone to market swings with potential sharp value rises or falls.
Irreversible transactions—completed ones defy reversal or annulment.
Cryptocurrency delivery to wallets subject to Blockchain delays from network status. A 3.5% service charge applies to purchase totals. Network fees add on, dictated by conditions beyond Our influence.
Fees/commissions display pre-confirmation. Refunds limited per Terms & Conditions and Refund Policy—review both pre-transaction.
You alone ensure jurisdictional law/regulatory compliance for cryptocurrency dealings.
Users recognize crypto-assets and distributed ledger traits render transactions irreversible amid extreme volatility. MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA offers no assurances on Virtual Asset value, price, or steadiness, bearing no liability for market-driven losses.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA furnishes no investment counsel or portfolio oversight. Users independently evaluate crypto-asset appropriateness and hazards.
Note: FAÚ tackles suspicious finances, money laundering, terror funding—pertinent for suspect refund matters.
In Complaint resolution, We confirm receipt in 5 business days. Final reply within 15 business days post-receipt. Exceptions prompt delay notices with causes and timelines. Unsatisfied? Advance to external entities like Czech Financial Arbitrator or listed regulators.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA functions purely as service facilitator, not issuer of Asset-Referenced Tokens (ART) or Electronic Money Tokens (EMT).
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA upholds protocols to detect, avert, or address conflicts—between MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA/clients or among clients—with suitable notifications.
Crypto-assets lack EU financial compensation coverage, including deposit/investor schemes. Users shoulder full market loss risks. Plus, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA secures coverage per MiCA Article 67(5).
User crypto-assets reside in isolated digital wallets, unmingled with firm holdings. MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA refrains from lending, pledging, or utilizing user assets sans explicit User approval.

Limitations on Services

Depending on Your country of residence, statutory seat, or place of incorporation, You might face restrictions or outright bans from employing certain or all features of Our Services.
Our Services target exclusively clients – natural or legal persons – residing, incorporated, or holding real seats in jurisdictions where Virtual Assets enjoy legality without bans or curbs.
You bear responsibility for adhering to those regulations alongside laws in Your residence country and/or access origin for Our Services.

Fees/Commissions

Services incur payment, with the Wallet levying fees/commissions for its operations.
A 3.5% service charge attaches to full cryptocurrency purchase totals. Plus, blockchain network charges apply, governed by prevailing network states beyond Our control.
Per Service type, fees/commissions fall on transaction starters or Virtual Assets recipients.
In every instance, relevant fees/commissions appear pre-Service utilization.
We withhold transaction execution pending fee/commission receipt from You.

Tax Obligations

You handle assessing applicable taxes, if any, for transactions where You supplied details via Services, including reporting and paying correct amounts to proper tax bodies.
You affirm We hold no duty for identifying transaction taxes, nor gathering, disclosing, deducting, or forwarding taxes from Virtual Assets dealings.

Collecting Necessary Information

To gain entry and utilize the Services outlined herein, You must furnish the data, documents, and/or additional details (hereafter – “Information”) that MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA requests prior to Service delivery, consistent with prevailing AML/CFT statutes and rules. Omitting any Information reasonably sought by the Wallet justifies halting Service provision to You (encompassing Account(s) access).
The scope and character of Information required from You can differ, for instance, based on Services rendered under this Agreement and/or payment mechanisms You employ.
You consent that regarding Your engagement with Our Platform and/or Services, We may gather automatically these details:
Transaction specifics, including sums, currencies, wallets, plus other blockchain-linked data;
Technical particulars, covering Your IP address, login credentials, browser type/version, time zone, plug-in types/versions, OS, and platform;
Visit data, like full URL routes to, via, and from Our Website;
Items You examined and/or sought;
Metrics on page load speeds, download faults, visit lengths to specific pages, page interactions (scrolling, clicks, hovers), exit techniques, and contact numbers/emails for support outreach.

Reverse Engineering Prohibition

Reverse engineer, disassemble, or decompile MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA’s Materials, Content, or Services, or employ any method or technique to extract source code from software within MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA’s Materials, Content, or Services.

Accessing MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform

We aim to maintain MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform accessibility as needed. Nevertheless, continuous or unbroken availability finds no assurance.
We retain rights to halt, remove, terminate, or alter any portion or entirety of the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform absent advance notification.
We bear no responsibility for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform inaccessibility at any juncture or duration.
You manage arranging and securing Your personal entry to the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform.

Who Can Use MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform

You qualify to utilize MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform provided You satisfy every one of these conditions:
You possess legal capacity to enter into and remain bound by these Terms plus all related Additional Documents;
For legal representatives, You hold proper authorization to bind the represented party to Us under these Terms;
As a natural person, You must exceed 18 years to access MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform and/or Services, affirming such age via Platform/Services use. We reserve rights to demand age verification proof anytime;
For legal entities, duly formed and registered in nations permitting legal access to Our Website, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform, and/or Services;
You supply precise, full data, information, and documents as requested by Us;
Your financial position supports bearing Virtual Assets risks;
We approve results from identity, fraud, and background verifications conducted on You anytime during Our relationship;
You avoid/use MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform and/or Services for no illegal, harmful acts capable of disrupting, overloading, or damaging Platform/Services operations, tarnishing Our reputation, or presenting threats;
You consistently observe these Terms (including Additional Documents) alongside all relevant laws/regulations.
You assume liability for outcomes stemming from violating this Section.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA extends Services to EU/EEA nations plus third countries (collectively ‘third countries’) solely absent prohibitions under third-country domestic laws and/or where reverse solicitation holds permissible.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA withholds Services from persons/entities in Prohibited Jurisdictions below and/or locales where Services contravene laws/regulations or demand unlicensed/ unregistered/ unapproved operations.
Users from these jurisdictions face strict prohibition from Our Services (“Prohibited Jurisdictions”): Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Artsakh (Nagorno-Karabakh Republic), Awdal State (Awdalland), Azad Jammu and Kashmir, Azania, Azawad, Bahamas, Barbados, Belarus, Bir Tawil, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, Central African Republic, China (Republic of China), Comoros, Costa Rica, Croatia, Cuba, Donetsk People’s Republic, DR Congo (Democratic Republic of the Congo), Dominican Republic, Dominica, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Galmudug, Gambia, Gibraltar, Golan Heights, Guam, Guinea-Bissau, Guyana, Haiti, Himan and Heeb, Honduras, India, Iran, Iraq, Jamaica, Jordan, Jubaland, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Luhansk People’s Republic, Mali, Marshall Islands, Monaco, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea (DPRK), Northern Mariana Islands, Pakistan, Palau, Panama, Philippines, Puntland, Republic of the Congo, Republic of Artsakh, Russia, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Sealand, Senegal, Seychelles, Shan State, Sierra Leone, Somalia/Somaliland, South Africa, South Ossetia, South Sudan, Sovereign Military Order of Malta, Sudan, Syria, Tajikistan, Tanzania, Transnistria (Pridnestrovian Moldavian Republic), Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates (UAE), United States, U.S. Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wa State, Waziristan, Yemen, Zimbabwe.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA retains discretion to revise Prohibited Jurisdictions list unilaterally, sans notice, per risk evaluations, regulatory mandates, or sanctions.

Your Obligations to Us

You must:
Carefully examine the complete Terms of Use prior to engaging with the Website, Platform, or Services offered by MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA.
Operate with good faith while observing these Terms (including every Additional Document), alongside other rules regulating MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform usage as a User, fulfilling Your commitments to Us promptly and correctly;
Supply Us accurate, truthful, current, non-deceptive data, information, and documents, devoid of viruses or other software/files capable of disrupting Platform or app operations;
Furnish Us genuine, precise, up-to-date, comprehensive proof of identity, updating Personal Information swiftly upon alterations.
Notify Us immediately (by end of same Business Day, or next Business Day if non-Business) of any Platform malfunction awareness;
Report to Us promptly (same Business Day timing as above) suspicions of Terms non-compliance, refraining from Platform/Services use pending Our guidance;
Maintain ID data confidential and protected per clause 4.5. of these Terms.
Consistently adhere to relevant laws/regulations tied to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use;
Track Account alterations, encompassing balance shifts;
Instantly (right upon detection) alert MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA to unusual, dubious, vague, or irregular Account changes. Notification delays render You liable for Terms breach, empowering MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA to act, including state/national authority reports.
Alert MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA at once to unauthorized Account/password use or security violations. Violators face termination plus liability for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA or Website User losses.
Inform Us without delay, within 10 calendar days max, of changes to provided info under these Terms or events potentially hindering obligation fulfillment or key to Terms execution (e.g., name, title, email). Per MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA request, submit supporting docs (originals, certified copies, scans) confirming shifts, regardless of public register filings;
Avoid employing MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services for crimes like money laundering, terror funding, hacking, etc.
Refrain from market manipulation acts such as front-running, wash trading, spoofing, layering, churning, quote stuffing.

Our Obligations to You

We commit to:
Conduct in good faith and Your interests;
Endeavor to facilitate Website, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform, Services intended usage;
Apply prompt, fitting fixes for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform issues;
Execute Our duties to You timely, accurately, appropriately.
Deliver Services diligently, per these Terms and laws.

Representations and Warranties

By accessing the Wallet, You affirm and guarantee that:
You have attained legal age for contracting and binding under Your jurisdiction’s laws;
You qualify as an individual or legal entity possessing complete legal capacity, authority to execute this Agreement;
You hold no residency or citizenship in FATF blacklist jurisdictions;
You reside outside jurisdictions banning Virtual Assets usage;
You avoid residency or citizenship in (EU) 2016/1675 list or UN Security Council sanctions locales;
No prohibitions or temporary bars exist against Your Wallet use;
Acting as authorized representative for an entity, You possess requisite rights and powers to bind that entity to this Agreement.
Additional elements may bar or limit Users from full or partial Wallet services.
You alone ensure adherence to prevailing laws within Your residence (registration) territory and/or stay location from which You employ the Wallet and/or Services.
We retain rights to curb or halt Services per Our AML/KYC Policy and AML/CFT regulations.
Upon detecting Agreement breaches or regulatory violations like money laundering or terror financing, We enact suitable disciplinary measures.
Accepting these Terms, You affirm:
Eligibility for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform via Terms criteria compliance;
Thorough review of these Terms (all Additional Documents included);
Commitment to Terms binding;
Sufficient Virtual Assets knowledge for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use, recognizing sole responsibility for assessing nature, value potential, suitability, risks, appropriateness of MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services;
No advice or tailored recommendations from Us for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform use, beyond advertising;
Awareness of global variances in financial regulations, codes, ethics, contracts, with duty to verify local compliance prior to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services engagement;
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use contravenes no applicable jurisdictional laws/regulations.
Through Terms acceptance, You affirm and guarantee above truths hold on acceptance date, persisting until MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services cessation.
For clarity, representations/warranties constitute personal declarations/assurances We rely upon for granting MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services access.
To legal limits, We disclaim guarantees on MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform info reliability, availability, precision, completeness. All info provides “as is” sans express/implied warranties. We disclaim assurances that MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services functions meet Your needs or operate without interruptions/errors.

Use of MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform and IP Rights

In exchange for Your commitment to comply with these Terms, We extend a non-transferable, non-exclusive license permitting Your use of the MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform and/or Services, governed by these Terms.
You recognize and accept that MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA’s fulfillment hereunder grants You entry to diverse documents, data, information, procedures, software, technologies, content, and materials, wherein MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA and/or affiliated third parties retain complete intellectual property rights, encompassing:
copyrights, equivalent protections, database rights, patents, invention rights, trademarks, internet domain and website rights, trade name rights, designs, know-how, trade secrets, Confidential Information protections including marketing laws;
every other comparable or equivalent right across global countries/jurisdictions (collectively “Intellectual Property Rights”).
Every Intellectual Property Right tied to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services—including systems, platforms, software, documentation supplied by MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA—belongs to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA and/or third parties licensing such provision. They stay perpetually the exclusive property of MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA or pertinent third parties; You acquire no ownership or stake beyond access/use rights for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services per these Terms.

Limitation of Liability

You recognize, affirm, and consent that We exercise no authority over, nor bear duty to address:
Virtual Assets processing disruptions, glitches, or postponements during Wallet employment;
Hardware, software, Internet linkage collapse risks;
Malicious software insertion or discovery hazards;
Third-party unauthorized entry to Wallet-held information;
Unknown flaws or unanticipated network alterations risks.
We absolve You from liability for losses, harms, or assertions from:
User mistakes, identifier control forfeiture, faulty transaction builds, or erroneous virtual currency addresses;
Server breakdowns or data disappearance;
Application unauthorized intrusions;
Third-party illicit acts, spanning viruses, phishing, brute force assaults, or similar.
We proffer no assurances on Third-Party Content within or via Our Services. Terms, stipulations, guarantees, or claims tied to such content rest exclusively between You and those entities/individuals.
Nothing herein waives or curbs User accountability for deceit, death, or bodily harm from negligence, law-implied term violations, or unlimitable/excludable liabilities per law.
Users shoulder all damages inflicted, liability suits against MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA for third-party rights breaches or law infractions.
To utmost legal allowance, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA disclaims indirect/consequential harms, losses—like profit deprivation, revenue shortfall, business cessation, opportunity denial, data erosion—absent Terms breach by MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA disclaims Website inaccessibility causes, malfunctions, outages, delays, Internet disruptions.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA absolves delays in payment handling from third-party, processor, operator faults.
We disclaim responsibility/liability for financial detriment from MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use, covering Virtual Assets volatility, hacks, server crashes, data loss, Virtual Asset system glitches, overlooked passwords (persistent/one-off), password safeguards, unauthorized entries, corrupted files/data.
Commercial/business MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use yields no MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA liability for profit loss, business halt, interruption, opportunity forfeiture.
We disclaim losses/harms from viruses/technological assaults/harmful agents infecting equipment, programs, data, proprietary items from MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform use.
We disclaim content responsibility or losses/harms from their use.
Sans limiting other Terms, You affirm MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA incurs no liability for harms, losses (profit included), delays, disruptions, performance lapses, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform use interruptions from (direct/indirect):
computer viruses, spyware, scareware, Trojans, worms, malware/cyber/phishing/spoofing assaults impacting devices; Virtual Asset network “hard fork”, “soft fork”, rule shifts;
Terms-allowed MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services halts;
uncontrollable external factors/conditions.
We disclaim non-conformance with MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform quality/quantity per Terms/Website if stemming from third-party non-performance/improper execution engaged for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services upkeep.
You bear liability for Agreement/law breaches. Amid improbable losses, claims, costs, expenses from Your Agreement breach, laws/regulations, MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use, You indemnify Us/affiliates, holding harmless. Survives relationship termination.
Owing Us sums? Reimburse promptly. We recover via legal avenues, debt collectors included.
We proffer no financial/investment/legal counsel on MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform. Virtual Assets price/range/volatility/event info supplies non-advisory, non-construable as such. Virtual Assets choices Yours; We disclaim related losses.
Merchants alone handle offered products/services/artworks, quality, defects, resolving refunds/chargebacks/disputes. You affirm MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA absents such matters.
Fraud/suspicious transactions prompt MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA reporting of names, addresses, requested info to fraud/law breach authorities. Users accept Account freezes on authority probes into alleged fraud/illicit acts.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA reserves unilateral rights to halt/terminate Your Service(s) sans notice, temporary/permanent, including:
False/incomplete/inaccurate registration Personal Information sans proof (laws mandate true/current/full/accurate data/docs);Law/Terms violations;Law/regulatory/government mandates;Security/necessity per Our discretion.

Complaints Handling Policy and Procedures

This Complaints Handling Policy stands as an essential, obligatory component of these Terms of Use. It delineates the methods and duties for accepting, evaluating, and settling complaints submitted by You.
Our complaint resolution and business continuity structures aim to safeguard Your entitlements, data security, and crypto-asset service availability amid potential interruptions. We strive to address service-related discontent swiftly, justly, and openly. The Policy guarantees equitable, streamlined, and punctual complaint management per relevant EU benchmarks.
This policy encompasses all Services We deliver, spanning but not confined to refund ruling disputes. Note that Refund Policy submissions do not inherently constitute formal complaints unless You designate them thus or We classify during review.
A complaint constitutes any expression of discontent from a client concerning one or more crypto-asset Services.
All personal data handling adheres to GDPR (Regulation (EU) 2016/679) alongside further data safeguards, directives, guidance, and sector-leading practices.
Good-faith complaint submissions incur no retaliatory or biased handling. Complaints receive impartial, balanced, non-prejudicial review irrespective of complainant profile, background, citizenship, or company ties. Judgments rest on case merits and facts.
You retain freedom to retract complaints anytime sans repercussions. We nonetheless reserve rights to log complaints and exchanges in Our registry for regulatory/statutory needs.
MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA’s Complaints Handling Policy undergoes annual review by Compliance and Risk teams. Revisions mirror legal, regulatory, or procedural evolutions. Significant updates publish on Our site with mandated notifications.
Management Body oversees complaints handling. Risk, IT, AML/CFT Compliance, Client Support units collectively manage operational facets of complaints/continuity. Accountability frameworks document and audit routinely.
Critical outsourced/third-party providers for complaints/continuity bind contractually to matching standards. Pre-onboarding due diligence applies with ongoing oversight.
These triggers auto-escalate to senior executives/Board:
Complaints signaling systemic breakdowns/client detriment;
Reputation/legal exposure risks;
Recurrent issues within 3 months;
Internal policy-specified scenarios.
Submit complaints via:
Languages of Our marketing/communications; or
Official EU languages from Your home/host Member States.
Channels include:
Email: [ваш support email];
Hotline: [ваш номер телефона] (business hours);
Mail: [ваш адрес компании];
Standard form supplied (optional). Template absence rejects no complaint. Access at: [ваш URL]. (Template offline? Use EU standard from Commission Delegated Regulation (EU) 2025/294 of 1 October 2024 to [ваш support email]. Details: [EU link]).
Questions? Use site form: [ваш contact URL].
Template optional, yet structured details accelerate/complete processing.
Timelines commence on full complaint receipt (info/docs intact). Incomplete halts clock until supplements arrive.
Complaints must detail:
Complainant info:
Surname/Entity name;
Forename;
EUID or National ID/Reg number;
LEI (if held);
Client ref (if held);
Address (street/no/floor);
Postcode;
City;
Country;
Phone;
Email.
Representative (if any—attach PoA/proof):
Surname/Entity;
Forename;
Reg/LEI;
Address;
Postcode;
City;
Country;
Phone;
Email.
Complaint details:
Full crypto-service ref (provider, TX ID, type);
Issue summary (docs attached);
Event dates;
Harm/loss description;
Extra notes;
Location;
Date;
Attachments (PoA/contracts/supports).
Procedure ensures:
No fees;
Clarity/accessibility/currency;
Site publication (templates/languages);
Fair/prompt probes sans redundant asks. Progress updates standard. Info requests swift.
Receipt confirms promptly, noting:
Handler contacts;
Receipt date;
Response ETA;
Content verification (electronic).
Access covers:
Admissibility rules;
Filing guidance (contacts/channels/languages);
Timelines;
Handler contacts;
Record/tracking systems.
Assess completeness/clarity upfront. Incomplete? Prompt supplements. Timeline pauses pending.
Use plain language in all exchanges, matching complaint tongue (per rules).
Complex legal/tech replies employ clear, non-jargon terms in Your language.
Receipt triggers:
Support/compliance probe; possible follow-up;
5 business-day target response;
Extensions notify;
Formal written final reply resolves/rejects fully.
Scope: Terms breaches, tech outages, wallet/TX security, service matters.
Rights:
Timely reply;
Escalate internally;
External/regulator referral post-resolution.
Decisions align precedents (justified variances noted), cover all points, max 2 months. Delays explain/revised ETA. Rejections/partials detail rationale/remedies.
Complaint data stays confidential, probe/resolution-exclusive. No third-party shares sans consent/law mandate.
Unsatisfied? Lodge with Polish National Bank/other overseers, then ADR/EU ODR (https://ec.europa.eu/consumers/odr/). We cooperate per laws.
Registry tracks all: issues/handling/outcomes. 5-year min retention per regs. Aids trends/service uplift. Complaints fuel enhancements.
Anonymous accepted (limited probes). ID encouraged.
Trained handlers manage/escalate. Staff report dissatisfactions instantly.
Resources allocate for efficient/fair/timely handling.
Handlers skilled in service/regulation/AML/fraud/data laws.
Handler assigns per nature/category.
Staff access full data/docs sans re-submits.
Logged securely: receipt/status/handler/resolution/timings.
Analytics cover:
Volume/freq by type;
Avg times/type;
Stages (ack/probe/final);
Outcomes;
Repeats/systemics.
Reports guide management: process/comms/service tweaks, training/systems/risk fixes.
Analytics preempt gaps, bolstering compliance/controls/interfaces.

Force Majeure

We bear no accountability for service delays, breakdowns, or halts arising directly or indirectly from factors or circumstances outside Our reasonable oversight, encompassing but not restricted to postponements or lapses due to natural disasters, civil/military authority actions, terrorism, civil disorders, warfare, strikes/industrial conflicts, fires, telecom/Internet/network disruptions, equipment/software breakdowns, additional calamities, or events beyond Our reasonable command that preserve validity/enforceability of residual provisions.

Prohibited Use

You manage setup of Your IT systems, software, and platform for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services access.
Employ Your antivirus tools. We proffer no assurances of MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform freedom from defects or viruses.
Users commit against Service employment for crimes like money laundering, illicit gambling, terror funding, hacking, etc.
Prohibit introducing viruses, trojans, worms, logic bombs, or malicious/tech-harmful elements to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform.
Bar unauthorized access bids to Our Website, Services, servers, systems, databases.
Forbid denial-of-service assaults on Our Website/MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform.
We report breaches to law enforcement, cooperating via Your identity disclosure. Such breaches instantly revoke Your Website/Platform/Services access rights.
We may halt/suspend Your MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use on reasonable security grounds or suspected unauthorized/fraudulent activity.
We disclaim liability for losses from access blocks to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services, owing no penalties.

Changes to Terms

We hold rights to revise these Terms unilaterally via Website publication of updated versions. Amendments activate 10 calendar days post-publication on Our Website.
You accept amendments implicitly absent notification of rejection prior to effective date.

Third-Party Services

You recognize MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform may facilitate or enable access, engagement, goods/services acquisition from supported platforms/other third parties through external sites/apps (collectively, “Third-Party Services”). MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA exerts no oversight over Third-Party Services. MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA neither examines, sanctions, oversees, supports, guarantees, nor asserts claims regarding Third-Party Services, disclaiming all responsibility therefor.
Third-Party Services usage proceeds at Your risk, demanding prudent caution/discretion. Third-Party Services terms/conditions exclusively govern usage; contracts/transactions via them bind You/third parties exclusively, excluding MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA.
You fully observe all Third-Party Services terms linked to MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform access/subscription.
Should Third-Party Services halt reasonable program availability to Us anytime, We may discontinue features sans refund/credit/compensation entitlement.

Termination of Services

We may, per sole discretion sans cost/notice, temporarily/permanently alter/discontinue Services portions – including authorization halts – if We know/reasonably suspect single/multiple Services provision:
Involves fraud/criminal acts;
Concerns money laundering or law breaches, or
You withhold reasonably requested docs for AML law duties, identity/funding verification per Policies.
We terminate this Agreement via one-month notice to You.
You terminate via one-month notice to Us.
We halt/suspend MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform use/terminate Agreement sans notice under circumstances like (non-exhaustive):
Agreement provision breaches, incl. representations/warranties/Terms-referenced docs;
Court/government/public/law enforcement directives;
Suspected law/regulation infractions;
Fraud/money laundering/terror funding/criminal involvement beliefs.
We suspend MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services use for security.
We suspend on reasonable unauthorized/fraud suspicions for MANGUSTO SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA Platform/Services.
Notice provides where feasible.
We notify suspension/restriction reasons promptly—pre/post-implementation—barring illegality/security compromise.
Suspension/restriction lifts promptly post-cessation of causes.

Transfer of Rights

You consent that We may transfer any of Our rights and/or assign, subcontract, or delegate any rights/obligations under these Terms. Your adherence to these Terms remains personal to You, barring transfer/assignment to third parties.

Full Consent

This Agreement encapsulates the complete mutual understanding/agreement on its subject matter.
Absent prejudice to Section 17 hereof, Agreement alterations demand written form, duly executed by both Parties.

Final Provisions

Should any provision/part of this Agreement prove/become unlawful, invalid, and/or unenforceable, remaining portions sustain full legal validity. Agreement paragraphs function independently. Court/authority rulings on unlawfulness leave unaffected paragraphs intact.

This Agreement, alongside disputes/claims therefrom/related (non-contractual included), governs/construes under Polish Republic laws.

Parties irrevocably submit to Polish Republic courts’ exclusive jurisdiction for settling disputes/claims from/connected to this Agreement/subject/formation (non-contractual included).

You affirm contra proferentem doctrine (drafter interpretation penalty) inapplicable hereto.